Grandstand Show Venue Policies & Procedures
Weather/Show Postponement or Cancellation
All events are RAIN OR SHINE! In the unlikely event of a show postponement or cancellation due to the headliner's inability to perform, information will be provided regarding procedures as soon as it becomes available. Once the show starts, no weather-related interruption or abbreviation constitutes a postponement or cancellation. A special guest's inability to perform will not be considered a postponement or cancellation.
There are no refunds, exchanges or upgrades for any Grandstand show tickets. Reselling of tickets on the fairgrounds is strictly prohibited. Any person participating in this will be prosecuted.
Secondary Ticket Market
The Great Allentown fair uses bar code scanning for Grandstand ticket admissions. As a result, fans should be careful when purchasing tickets and make certain the seller is a Great Allentown Fair licensed ticketing agent.
TICKETMASTER is the ONLY authorized ticketing agent outside of the Allentown Fair Box Office. If you purchase tickets from an unauthorized agent in the secondary ticket market (scalper, ticket broker, eBay, Stub Hub, Craigslist, etc.) you risk purchasing counterfeit or invalid tickets which may result in refusal of admission. The Allentown Fair is not responsible for any tickets purchased through any ticket broker.
Purchasing Concert Tickets on the Day of Show
Most FAIR shows have tickets still available day of show. Any questions regarding day of show status, call 610-433-7541 and select the BOX OFFICE option. Tickets may be purchased at the FAIR BOX OFFICE, ONLINE, or by PHONE 800-745-3000 until show time. For purchases online, it is recommended to select Print At Home/TicketFast™ as the delivery option. Fairgoers purchasing tickets at the Fair Box Office must request a grounds pass from the Gate Captain. Only one person per party will be allowed to proceed to the Box Office. After completing the purchase, the pass must be returned to the Gate Captain and the party may enter using their tickets for their entry.
WILL CALL window is located at the Main Box Office inside the Fairgrounds. For admission to the grounds patrons must show ID at any entrance gate. Will Call tickets are available on the DAY OF SHOW starting at 12 PM at the designated Will Call windows except on Preview Night Tuesday of the Fair when Will Call opens at 4 PM. Patrons need to show ID to pick up tickets.
The Fair Box Office accepts cash, VISA, MasterCard, Discover and American Express. Any other forms of payment including personal checks will not be accepted.
The Great Allentown Fair is committed to providing accessible seating opportunities to all patrons. For this reason, it provides the opportunity to purchase tickets for accessible seating through the same means and under the same terms and conditions as other tickets sold for all events. However, designated accessible seating is limited. It is advised, therefore, that requests for accessible seating be made in advance. Each accessible patron with a wheelchair/scooter/mobile apparatus may be accompanied by up to three (3) companions.
The Box Office does not sell tickets over the phone, HOWEVER, PRIOR TO PURCHASE, it is recommended calling the Fair Box Office to discuss accessible accommodations. Call 610-433-7541.
Tickets for individuals with disabilities may be purchased in several ways.
- Ticketmaster Phones (800) 745-3000
- Internet: www.ticketmaster.com
- Fair Box Office (For Hours Click Here)
Accommodation seating is reserved for the exclusive use of individuals with disabilities and their guests and the purchase or use of these seating locations by non-disabled individuals is strictly prohibited and can result in ejection and/or forfeiture of ticket cost.
When a patron has purchased a ticket to accessible seating and then transfers that ticket to an individual who does not require accessible seating, the Great Allentown Fair reserves the right to move that individual and his or her companions to the closest available or comparable non-accessible seating.
Wheelchairs are not permitted in the pit or floor sections of the venue.
The only animals allowed on grounds are those that align with the ADA's service animal classification for animals specifically trained to do work or perform tasks for people with disabilities. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are therefore not allowed on grounds during the Fair.
Day of Show Accessible Patrons
Patrons who had purchased non-accessible seating and are now in need of accessible seating at the time of an event will be directed to the Box Office for the availability of such seating, which will be distributed on a first-come, first-serve basis.
Accessible parking is available on the Allentown Fairgrounds on a first-come, first-serve basis for $10. Parking lot entrance is located at Gate 7 off of Liberty Street. Just inform the gate captain that you need accessible parking. He will direct you from there. To guarantee a spot on the grounds, Prepaid Premium Parking is available for $25 for each grandstand show. Click here.
Age Requirements for Tickets
A child who has reached his/her second birthday requires a ticket for admission to any Grandstand show unless specified otherwise. However, a child under age 2 may not occupy a seat and must sit on a parent or guardian’s lap. If parent or guardian is non-compliant, a venue representative will escort the parent/guardian and child out of the venue.
Allowable Items in Venue
All hand-carried items, belt bags and strollers are subject to search by show security.
- Backpacks or oversized bags are NOT allowed in most cases.
- No cans, glass, plastic bottles or containers may be brought into the venue. Soft drinks purchased in cans or bottles will be poured into paper cups by security at the venue gate.
- No laser pointers may be brought into the venue.
- Unauthorized video or audio equipment are prohibited inside the venue. Any unauthorized item may be confiscated by Fair security.
- Still cameras without professional or extended lenses may be allowed at the discretion of the artist performing. Please check on the day of show by calling the Fair office at (610) 433-7541.
- No umbrellas
- No selfie sticks
- No drones
- No fireworks
- Any other item deemed unacceptable by Venue, Security or Artist
For the safety of all fairgoers (adults and children), no standing is allowed on any of the folding chairs on the floor of the venue or any of the arena seating in the grandstand. Smoking is prohibited except for the designated smoking area. Hanging or standing on Handicapped Accessible ramps is prohibited and strictly enforced.
Alcoholic beverages are served in designated areas of the Grandstand Venue. Guests must produce a valid photo ID upon request for proof of age for each transaction. Anyone under age 21 is prohibited from purchasing alcohol, strictly enforced. The Great Allentown Fair reserves the right to discontinue alcohol service for guests. Guests may not bring or leave the Grandstand Venue with any alcohol. The Great Allentown Fair wants to ensure a safe and fun environment where alcohol service and consumption is managed responsibly.
The following infractions may result in ejection from the grandstand venue and/or possible prosecution:
- Attempting to use fraudulent ID
- Public intoxication
- Purchasing alcohol for a minor
- A minor attempting to purchase or found to be in possession of alcohol
Patrons may have their Ticketmaster tickets scanned in and out for readmission to the concert venue.